top of page

Alter Eco rice allergy inquiry

From: caricory <>

To: Contacts <>

Sent: Tue, Jan 12, 2016 5:39 pm

Subject: Re: Email from: Brandon Jennings

Great to hear, Thanks for the quick reply Your products are great, I would suggest adding some allergen info to the website and or package, the allergy community will love it Have a great day On Jan 12, 2016, at 5:31 PM, Contacts <> wrote: Hi Brandon, Thank you for contacting Alter Eco! There is no trace of peanuts or tree nuts in any of our rice, quinoa, or sugar. We produce our chocolate bars and truffles in a peanut free facility, and there is no possible cross contamination with peanuts. We do use cashews and pistachios in some of our chocolate, but they are not processed on the same line. The lines are thoroughly cleaned between each production run and the allergens are separately handled in the facility to avoid cross contaminations. In addition, the facility is audited against the British Retail Consortiums “Global Food Standard” and consistently certified as a Grade A (the highest level attainable). However, we cannot guarantee the total absence of tree nuts in the chocolate. We hope this helps answer your question! Kind Regards, Julie <image003.jpg>JULIEANNE FERGUSON SALES & MARKETING ASSISTANT ALTER ECO 2339 Third St. Ste 70 San Francisco, CA 94107 Office: +1 (415) 701-1212 | Fax: +1 (415) 701-1213 Direct: +1 (415) 660-7409 | FACEBOOK | TWITTER | PINTEREST : AlterEcoSF From: WordPress [] Sent: Tuesday, January 12, 2016 2:24 PM To: Contact Subject: Email from: Brandon Jennings Name: Brandon Jennings Email: Message: I dont recall if I contacted you all, but if I did please reply again (sorry), But I have a child with an allergy to treenuts and peanuts, is any of your rice products produced on the same line as nuts or produced in the same facility as nuts, we are concerned with cross contamination please advise thanks Brandon User Requested a newsletter:

1 view0 comments

Recent Posts

See All

Organic Valley allergy

Hello, Thank you for taking the time to contact us at Organic Valley. We certainly understand the challenges folks face in finding safe and nutritious products, especially when allergens are a concern

Just Bare chicken allergy

Thank you for contacting us, we do not use peanuts or tree nuts in our plant. Jamie Nyblom Consumer Relations


Thank you for your email. The facility that manufactures our dumplings does not manufacture product with nuts or tree nuts. To prevent cross contamination we have an established allergen control prog


bottom of page